How Xena Helped A Brick & Mortar Luxury Travel Goods Family Business Foray Into Ecommerce Through Xenalytics

Expanding from a traditional brick-and-mortar store to an online retail space, London Harness would have faced challenges such as capturing the tactile and personal experience of in-store shopping in a digital format, managing logistics for online order fulfillment, and adapting their marketing strategies to a digital-first audience. They would also need to navigate the complexities of digital customer service and the competitive landscape of online retail to maintain their reputation for high-quality products and customer care.