Privacy Policy
Effective Date: 2022-09-25
Xena Intelligence Inc owns, possess and operates the, including Xena
Intelligence platform, analytics, information, applications, websites and other products and services
(collectively, the “Services”). All references to “we”, “us”, this “website” or this “site” refer Xena
Intelligence Inc. This Privacy Policy is supplemented by and subject to the Terms & Conditions.
By accessing our Service, you agree to be bound by this Privacy Policy. If you do not agree to the
terms of this Privacy Policy, you cannot use our Service. Each time you use our Service, the current
version of the Privacy Policy will apply. This Privacy Policy is applicable to all Service visitors,
registered users, and all other users of our Service.
Our Services are designed for businesses, and we treat all personal information covered by this
Privacy Policy, including information about any visitors to our website.
If you have any questions about our privacy practices, please refer to the end of this Privacy Policy
for information on how to contact us.
Still, we do receive limited personal information in providing the Services. So, this Privacy Policy
What personal information we collect.
How we collect it.
How we use it.
How and when we share it.
How to change and/or delete data.
Terms specific to certain types of users, such as children under 13.
How to contact us.
We reserve the right to change this Privacy Policy at any time. All changes are effective on the date
listed at the top of this page and will apply to all information that we have about you. Your
continued use of the Services after any change is posted indicates your acceptance of this Privacy
Policy and your continued consent to our processing of your Personal Information in the manner set
forth herein. If at any point you do not agree to any portion of the Privacy Policy, you should
immediately stop using the Services.
SERVICE means the website operated by Xena Intelligence Inc.
PERSONAL DATA means data about a living individual who can be identified from those data (or
from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service
infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with
other persons) determines the purposes for which and the manner in which any personal data are,
or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the
data on behalf of the Data Controller. We may use the services of various Service Providers in order
to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the
subject of Personal Data.
XENA Intelligence Inc collects the information that you knowingly and voluntarily provide when you
use our Service (such as through web forms or profile screens), including registration/account setup
information, profile details, payment information, and ratings information. We primarily use this
information to provide you the Service. You can choose not to provide us with certain Personal Data,
but then you may not be able to take advantage of our Service or other available features we offer.
The information that we collect, and use may include the following kinds of Personal Data:
First and Last Name
Email address, and phone number.
Postal Address
Telephone Number
Credit and/or Debit Card Information
Purchase Information, including content and the time of the purchase
Internet Protocol (IP) address, device ID or other persistent identifiers tied to your computer
or device.
Information about your third-party accounts (“Third Party Accounts”) you may choose to
provide us for integration and analytics purposes.
We collect Personal Information at the time you provide it to us. We collect Personal Information
through sign-up forms and as part of your registration for an account, product, or service,
promotion, or contest from this website.
We use cookies when you sign in to keep track of your personal session. We also use cookies to track
your activity on the Services.
API Data Usage
We do not provide or sell aggregated data or data obtained through Amazon Services API to any
third-party, including competing Authorized Users.
We do not use insights about Amazon's business for our own business purposes. We do not
promote, publish or share insights about Amazon's business.
Personal Data that We Collect
XENA Intelligence Inc collects information that is sent to us automatically by your web browser.
XENA Intelligence Inc may use this information to generate statistics about visitors to our Service.
This information typically includes details about your:
IP Address
Browser Type
Browser Plug-In Details
Operating System
Local Time Zone
Date and Time of Each Visitor Request (e.g. web pages selected and time spent on each
Referring Site and/or Search Engine
Device Type (e.g. desktop, laptop, tablet, phone, etc.)
Screen Size, Color, Depth, and System Fonts
Language Preference
XENA Intelligence Inc may use non-Personal Data for various business purposes such as providing
customer service, fraud prevention, market research, and improving our Service.
Aggregate Information
We do not aggregate data across Authorized Users’ businesses or Customers obtained through the
Amazon Services API to provide or sell to any parties including competing Authorized Users.
We may use your Personal Information and Usage Data to take actions you request and for the basic
purposes of the Services. We may use your Personal Information in connection with other products
or services we may offer, with our internal reporting for this, or to contact you with promotions
regarding other products or services offered by us.
We may send you messages related to certain features or your activity on this site. We may also
send you news or updates about changes to our Services.
We may use Usage Data without restriction in our sole discretion for administrative and optimization
purposes, such as to improve the Services and personalize.
We will only process your Personal Data, where (1) you have provided your consent which can be
withdrawn at any time, by contacting (2) the processing is necessary
for the performance of a contract to which you are a party, (3) we are required by law, (4)
processing is required to protect your vital interests or those of another person, or (5) processing is
necessary for the purposes of our legitimate commercial interests, except where such interests are
overridden by your rights and interests.
General Disclosure Policy. We may share and disclose your Personal Information as described
below. We may share and disclose Usage Data without restriction, such as in the ways described
below. XENA Intelligence Inc may disclose your Personal Data in the following instances:
Agents. We employ other companies and individuals to perform functions on our behalf. Examples
of such functions include fulfilling orders, delivering packages, sending postal mail and e-mail,
removing repetitive information from customer lists, analysing data, providing technical support,
providing marketing assistance, providing search results and links, processing credit card payments,
and providing customer service. We share our users’ Personal Data with these agents as we deem
necessary for such third parties to perform their functions.
Employees. Only authorized employees have access to your Personal Data.
Affiliates. When you are asked for information while on our Service, you are sharing that
information with XENA Intelligence Inc, and our various affiliates, unless specifically stated
otherwise. As a result of this sharing, you may receive communications from any of our affiliates.
Affiliated Businesses We Control. We may share your Personal Data with the affiliated businesses
we control to make sure that your experience with us is as seamless as possible and that you have
the full benefit of our offerings. The use of your Personal Data by such controlled affiliates remains
subject to this Privacy Policy.
Authorized Business Partners. These include agents, contractors, vendors, licensors, resellers,
system integrators, etc. XENA Intelligence Inc, our affiliates, and our business partners may share
this Personal Data with each other and use it consistent with this Privacy Policy.
Authorized Service Providers. An authorized service provider (“ASP”) is an individual or entity that is
permitted to service products that are still covered by warranties held by another entity. Service
provided by anyone other than an authorized service provider will generally render a warranty void.
We may share information with such ASPs to perform services on our behalf. When we disclose your
Personal Data to these persons, it is subject to agreements that require these individuals and entities
to process your Personal Data only on our instructions and in compliance with this Privacy Policy.
Other Users. Please remember that any information you share in public areas of our Service, such as
on message boards or feedback sections, becomes public and anyone may take and use that
information. We strongly encourage you not to use any Personal Data in your username or
password. If your Personal Data is posted on one of our community forums, you may contact us at to have such information removed.
Other Entities. If you provide any Personal Data to us for posting in areas of our Service that may be
publicly viewed (e.g., blogs or messaging features), your Personal Data will be available to third
parties who use our Service. Please be cautious when using the public features of our Service.
Successors. If we sell or otherwise transfer part or all our business or assets to another organization,
such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your
Personal Information and Usage Data.
To Comply with Legal Process, Protect XENA Intelligence Inc, or Enforce our Rights. We may release
your Personal Data when it is necessary to (i) conform to legal requirements or comply with legal
process; (ii) enforce or apply our conditions of use and other agreements (iii) protect the rights,
safety or property of XENA Intelligence Inc, our affiliates, service providers, our users or the public,
or (iv) prevent a crime or protect national security (including exchanging information with other
companies and organizations for fraud protection and credit risk reduction).
Selling of Personal Information. We will not sell your Personal Data to third parties for their use
without your consent.
With Your Consent. We may share your Personal Information with other parties with your consent.
Under certain laws, including as described below with respect to the GDPR and CCPA, you may have
the right to: obtain confirmation that we hold Personal Information about you, request access to and
receive information about the Personal Information we maintain about you, receive copies of the
Personal Information we maintain about you, update and correct inaccuracies in your Personal
Information, object to the continued processing of your Personal Information, and have the Personal
Information blocked, anonymized or deleted, as appropriate. The right to access Personal
Information may be limited in some circumstances by local law. If you qualify, in order to exercise
these rights, please contact us as described under “Contact Us”.
You may opt out of promotional communications by sending us an email at the email address below
under “Contact Us”.
We may ask you to provide additional information for identity verification purposes, or to verify that
you are in possession of an applicable email account.
Please understand, however, that we reserve the right to retain an archive of such Personal
Information for a commercially reasonable time to ensure that its deletion does not affect the
integrity of our data; and we further reserve the right to retain an anonymous version of such
California Consumers
This section pertains to the rights of individuals or households in California (“California consumers”).
Under certain circumstances, California Civil Code Section 1798.83 states that, upon receipt of a
request by a California consumer, a business may be required to provide detailed information
regarding how that business has shared that customer's Personal Information with third parties for
direct marketing purposes. However, the foregoing does not apply to businesses like ours that do
not disclose Personal Information to third parties for direct marketing purposes.
The CCPA (California Civil Code Section 1798.100 et seq.) provides California consumers with
additional rights regarding Personal Information that identifies, relates to, describes, is capable of
being associated with, or could reasonably be linked, directly or indirectly with a particular consumer
or household. The categories of Personal Information we collect are generally described above but
differ for individual consumers depending on the services used by such consumers.
Under the CCPA, qualifying California consumers may have the following rights:
Right to Know and Right to Delete.
A California consumer has the right to request that we disclose what Personal Information we
collect, use, disclose and sell. A California consumer also has the right to submit requests to delete
Personal Information.
When we receive a valid request to know or delete from a California consumer, we will confirm
receipt of the request within 10 days and provide information about how we will process the
request, including our verification process. We will respond to such requests within 45 days.
Right for Disclosure of Information.
A California consumer may also submit requests that we disclose specific types or categories of
Personal Information that we collect. Under certain circumstances, we will not provide such
information, including where the disclosure creates a substantial, articulable and unreasonable risk
to the security of that Personal Information, customers' account with us, or the security of our
systems or networks. We also will not disclose California consumers'social security numbers, driver's
license numbers or other government-issued identification numbers, financial account numbers, any
health insurance or medical identification numbers, or account passwords and security questions
and answers.
Submitting Requests
If you are a California consumer and would like to make any requests under the CCPA, please see the
“Changing and Deleting Personal Information” the section.
Verifying Requests. If we receive any request we will use a two-step process for online requests
where the California consumer must first, clearly submit the request and then second, separately
confirm the request. We will use other appropriate measures to verify requests received by mail or
To verify a request, a California consumer must provide a business with sufficient information to
identify the consumer, such as name, e-mail address, home or work address, or other such
information that is on record with us so that we can match such information to the Personal
Information that we maintain. Do not provide social security numbers, driver's license numbers,
account numbers, credit or debit card numbers, medical information or health information with
requests. If requests are unclear or submitted through means other than outline above, we will
provide the California consumer with specific directions on how to submit the request or remedy
any deficiencies. If we cannot verify the identity of the requestor, we may deny the request.
Children under 13
We are committed to preserving online privacy for all of its website visitors, including children.
Consistent with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect
any personal information from children under the age of 13, and we delete any such information we
become aware of. If you are a parent or guardian and you believe your child has provided us with
Personal Information, please contact us at “please contact our site as provided below under
“Contact Us,” and be sure to include in your message the same login information that your child
Contact Us
If you have any questions about this Privacy Policy, feedback, comments, requests for technical
support please contact us by email: